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Privacy Policy

Last Updated On: 15-Sep-2025
Effective Date: 15-Sep-2025

This Privacy Policy describes the policies of Nations Roof®, LLC, 851 E I-65 Service Road South, Suite 300, Mobile, Alabama 36606, United States, email: info(at)nationsroof(dot)com. phone: (251) 544-ROOF (7663), on the collection, use, and disclosure of your information when you use our website (https://nationsroof.com) (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not use the Service.

Information We Collect

We may collect the following personal information when you engage with us:

  • Name

  • Email

  • Phone Number

  • Company & Address

  • Job Title & Role

  • Information provided through website forms, surveys, or chat

In addition, our marketing platform (HubSpot) uses cookies and tracking technologies to associate your browsing activity with your contact record when you provide consent.

How We Use Your Information

We use collected information for purposes including:

  • Responding to service, repair, or quote requests

  • Managing RoofCare maintenance agreements and customer inquiries

  • Marketing and promotional communications

  • Analyzing website usage to improve content and campaigns

  • Facilitating integration with Salesforce CRM for sales follow-up

We will not use your information for unrelated purposes without your consent.

How We Share Your Information

We may share your information with trusted third parties for:

  • Analytics & Marketing: Google Analytics, Microsoft Clarity, HubSpot

  • Communication & Tracking: Dialpad, CallRail (where still active)

  • Video Hosting & Engagement: Wistia, Vimeo, YouTube

  • Business Data Enrichment: ZoomInfo, Demandbase

These partners are required to use your information only for the contracted purpose and retain it no longer than necessary.

We may also disclose personal information:

  1. To comply with law or court orders

  2. To enforce agreements (including this Policy)

  3. As part of a merger or acquisition

We do not sell or share mobile or personal data with third parties, affiliates, or partners for their own marketing or promotional purposes. We only share data with third parties when it is necessary to deliver our services or operate our marketing and communication platforms, and only under binding agreements that require confidentiality and limit use to those purposes. Under no circumstances will mobile data be sold or shared for third-party advertising or promotional use.

Retention of Information

We retain personal data as long as necessary to fulfill the purposes described, comply with law, resolve disputes, and enforce agreements.

Your Rights

Depending on applicable law, you may have rights to:

  • Access, rectify, or erase your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You can exercise these rights by contacting info(at)nationsroof(dot)com.

Cookies

Please refer to our Cookie Policy for detailed information on how we use cookies and tracking technologies.

Security

We apply reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

Third-Party Links

Our Service may link to external sites not operated by Nations Roof. We are not responsible for their practices.

Grievance / Data Protection Officer

If you have questions or concerns about data handling, email us at info(at)nationsroof(dot)com.