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1-800-444-ROOF
Roofing
Waterproofing
Architectural Metal
Masonry
Sealants
___________
Roof Management
including
Repairs
Technical Services
Preventive Maintenance
Asset Management
Restoration
Replacement
Emergency Services
___________
Corporate Headquarters
Nations Roof LLC
1633 Blairs Bridge Road
Suite 100
Lithia Springs, GA 30122
USA
678-567-1533 Voice
678-567-1633 Fax
Other offices nationwide
www.NationsRoof.com
info@nationsroof.com
careers@nationsroof.com
The Nations Roof
National Service Center
has been designed to serve
the specific needs
of our customers.
This includes four major functions:
Single Point of Contact
Standardized
Deliverables
Data Center
Technical Services
Single Point of Contact
Our customers can call the service center number at 1-800-444-ROOF with any kind of request for service, 24/7. The service center will dispatch the request to the appropriate business unit with a firm due date and follow-up schedule. When the request is complete, the service center will communicate results to the customer according to the customer’s requirements.
Standardized Deliverables
All proposals, invoicing, leak investigation reports, due diligence audits, inspection reports and roof asset management information are the same format with the same level of quality and professionalism no matter where in the United States the customer or customer’s site is located. The information is available for review in whatever format works best for the customer including hard copy, e-mail, or on the Internet.
All data relating to our national or regional customers that flow through the service center is captured for several purposes. It provides asset management data, forensic information, general data for analysis of roof systems, roof design life, maintenance effectiveness and more. In its simplest form, the capture of repair and inspection information makes Nations Roof more efficient, so we don’t need to reinvent the wheel each time we are called to a specific site. The Service Center also houses all of our corporate data so it is possible to get an updated reference list, pre-qualification statement, or a copy of a detailed proposal from one location.
Technical Services
The service center is also the technical center for our customers. Nations Roof has professional employees who can provide many types of technical services for clients such as infrared services, specification details, materials testing, quality assurance, in-house training, and architectural or engineering services. Learn more...